Terms & Conditions

1. Introduction

Welcome to Protells. These Terms and Conditions outline the rules and regulations for using our website, located at Protells.com. By accessing this website, you agree to comply with these terms. If you disagree with any part, please discontinue use.
2. Subscription Plans

Protells offers a flexible monthly subscription plan:

• Monthly Plan: Billed monthly.
  Subscriptions automatically renew unless canceled before the renewal date. Due to the digital nature of the service, the monthly plan is non-refundable.

3. Free Trial

• Protells provides a 7-day free trial for new customers to explore the platform.

• The free trial is limited to one subscription per customer and cannot be extended or repeated.

• Cancel during the trial to avoid charges.

4. Cancellation and Refund Policy

• Subscriptions remain active until the end of the billing cycle if canceled.

• Customers may cancel their subscription anytime through their account settings.

• Due to the digital nature of the service, subscriptions are non-refundable for any unused period after cancellation.

5. Digital Product and AI Usage

Protells provides a digital service powered by artificial intelligence (AI) to assist dental professionals. By using this service, you acknowledge the following:

• AI-generated responses are for informational purposes only and are not a replacement for professional judgment or consultation.

• Users are responsible for verifying the accuracy and reliability of AI-generated responses independently.

6. Data Collection and Cookies

Protells collects personal data such as name, email address, phone number, and marketing-related information to improve the user experience.

6.1 Use of Cookies

Our website uses cookies to enhance functionality and track user preferences. By using Protells, you consent to our use of cookies as outlined in our Privacy Policy.

7. User Obligations

• Users must ensure all provided information is accurate and up-to-date.

• Users agree not to misuse the AI tool, including attempts to access, manipulate, or disrupt the service.

8. Limitation of Liability

While Protells strives to provide accurate and reliable responses, we do not guarantee the completeness or reliability of AI-generated information. Protells is not liable for any damages resulting from the use of the service.

9. Changes to the Terms

Protells reserves the right to modify these Terms and Conditions at any time. Changes take effect immediately upon posting. Continued use of the website constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions, please contact us at:

• Email: support@protells.com

• Saudi Arabian Freelance number: FL-821477155

By using Protells, you agree to these Terms and Conditions. Thank you for choosing Protells.